Policies

1. Information We Collect

VT Mobile Notary & Signing collects only the information necessary to provide notarial and signing services, including:

• Name

• Phone number

• Email address

• Physical address (for mobile appointments)

• Document details required for notarization

• Payment information (processed securely through Square)

We do not collect unnecessary personal data or store sensitive document contents beyond what is required for legal recordkeeping.

2. How Your Information Is Used

Your information is used solely to:

• Confirm appointments

• Provide notarial and signing services

• Verify identity as required by Iowa law

• Maintain required notary journal entries

• Process payments

• Communicate about your appointment or service

We do not sell, share, or distribute your information to third parties.

3. Notary Journal Requirements

Iowa law requires notaries to maintain a secure journal of notarial acts. This journal may include:

• Date and time of service

• Type of notarization

• Name of signer

• Type of identification presented

• Signature of signer

Journal entries are stored securely and are not shared unless required by law enforcement or court order.

4. Payment Information

Payments are processed through Square, which uses industry‑standard encryption and security. VT Mobile Notary & Signing does not store or access your full credit card details.

5. Document Privacy

Any documents you provide for notarization are handled confidentially. We do not retain copies of your documents unless required for:

• Loan signing packages

• Apostille processing

• Courier services

• Legal compliance

Documents are never shared with third parties except those directly involved in completing your requested service.

6. Communication

By scheduling an appointment, you consent to receiving:

• Appointment confirmations

• Service‑related messages

• Receipts or invoices

• Follow‑up communication if needed

We do not send marketing messages without your consent.

7. Data Security

We take reasonable measures to protect your information, including:

• Secure storage of notary journals

• Encrypted payment processing

• Limited access to client information

• Secure devices and accounts

8. Your Rights

You may request:

• A copy of your receipt

• Correction of your contact information

• Confirmation of journal entries related to your notarization (as allowed by Iowa law)

Notary journal entries cannot be deleted or altered.

9. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this website with the updated effective date.

10. Contact Information

VT Mobile Notary & Signing
North Liberty, IA 52317
Phone: 319‑214‑0554
Email: info@vtmobilenotary.net

No Returns / No Refunds

All notarial acts, loan signings, apostille services, and travel fees are final and non‑refundable once performed. Notaries cannot undo or reverse completed notarizations. Clients are responsible for ensuring documents are complete and accurate before the appointment.

Cancellation Policy

• Free cancellation if requested more than 30 minutes before the appointment.

• $30 cancellation fee for appointments canceled within 30 minutes of the scheduled time.

• If the notary has already begun traveling, the full travel fee also applies.

No‑Show Policy

A no‑show occurs when the signer is not present, unprepared, missing ID, or more than 10 minutes late without communication.

• $30 no‑show fee plus Full travel fee

Rescheduling

Rescheduling is free if requested more than 30 minutes before the appointment and travel has not begun. Late rescheduling may incur cancellation or travel fees.

Document Responsibility

Clients must bring valid ID and fully prepared documents. If the appointment cannot proceed due to missing documents or ID, it is treated as a no‑show.

Travel Fees

Travel fees apply once the notary begins driving and are non‑refundable.

Payment Policy

Payment is due at the time of service. Accepted methods include cash, credit/debit cards, and tap‑to‑pay via Square.